Liberty Quest Counseling (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

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1. Information We Collect

We may collect the following types of information:

Personal Information
    •    Name
    •    Email address
    •    Phone number
    •    Any details you choose to share through our website forms, instant forms, or email communication

Non-Personal Information
    •    Browser type
    •    Device information
    •    Pages viewed on our website
    •    General location data
    •    Cookies and similar tracking technologies

Health-Related Information

If you voluntarily share information about your mental health concerns or reasons for seeking counseling, this information is treated confidentially and used solely to help us serve you.

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2. How We Use Your Information

We use your information to:
    •    Respond to inquiries and schedule appointments
    •    Provide counseling services and communication
    •    Improve our website and user experience
    •    Send relevant updates or follow-up information (only when you opt in)
    •    Maintain internal records
    •    Comply with legal and ethical obligations

We do not sell, rent, or share your information with third parties for marketing purposes.

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3. How We Protect Your Information

We take your privacy seriously.
Your information is protected using reasonable administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, or misuse.

However, no method of electronic transmission is 100% secure. We cannot guarantee absolute security, but we follow industry standards to keep your information safe.

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4. Sharing Your Information

We may share your information only in the following circumstances:
    •    With service providers who assist our business operations (e.g., scheduling tools, email platforms)
    •    When required by law, such as to comply with a court order or legal process
    •    To protect the safety, rights, or property of our clients or team
    •    With your explicit consent

Your information is never shared with advertisers or unrelated third parties.

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5. Your Choices

You have the right to:
    •    Request access to the personal information we hold about you
    •    Request corrections or updates to your information
    •    Opt out of marketing emails at any time
    •    Request deletion of your information, subject to legal and ethical requirements for record retention

You can submit requests by contacting us at:
[Insert LQC Contact Email]

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6. Cookies & Tracking Technologies

Our website may use cookies and similar tools to improve functionality, analyze traffic, and enhance your experience.
You may disable cookies in your browser settings.

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7. Links to External Sites

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.

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8. Children’s Privacy

We do not knowingly collect information from children under the age of 13 without parental consent.

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9. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised effective date.

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10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Liberty Quest Counseling
Email: info@lqcounseling.com

Phone: 972-201-6657
Website: https://www.libertyquestcounseling.com